You Can Cancel Your Product order before shipping the product. You can return the delivered product within 7 days of Receiving Your Products in case of returnable products. The Customer Agrees Not To Dispute The Decision Made By Company Regarding Cancellation Or Refund.
For Replacement / Refund Customer Need to make a request with reason of returning or replacement of product to us. The return or replacement request should be made within time frame period of return or replacement. Return or replacement request will not be entertain after the expiry of time frame period of Rerun or replacement. Customer Will Not Be Entitled For Any Replacement or Refund As Delay Would Consider As Usage of Product by the Customer. We Will Replace The Product Once We Receive The Original Shipment From Customer Within The Mentioned Time Frame.
Replacement Will Be Done If We Found That The Claim Of The Customer Is Correct After Verification. Photographs/ Videos Will Be Required For The Dispute.
Manufacturing defectedGoods Will Be Reviewed within 7 Days after the Claim and Replacement Product should be received within the time frame after revive.
If We Are Not Able To Replace The Production in case of manufacturing defects , We Will Then Refund The Money In Full. Please Note That the Product Should Be Unused and Should Bereceived Back Along With Original Box to us/seller.
Customer Can Cancel the Product before Shipment through Mail or through our website/app. And Product Will Be CancelledIn A stipulated time And Full Amount Will Be Refunded Through Check/Bank Transfer or High Square Sales fund.
Refunds
The Refund Process Will Be Initiated Once We Receive The Product(S). Typically Refunds Are Processed In Less Than 7-10 Working Days But In Case Of Payments By Cheque Or DD, It May Take A Few Extra Days For The Cheque To Be Delivered To Your Billing Address, And For The Funds To Be Credited To Your Account, Once You Deposit The Cheque.
This Policy Is Only For Customer In India And We Won’t Be Able To Provide Exchange Returns Or Refunds To Our International Customer Due To Prohibitive Shipping Cost.
If Customer Paid Twice For One Transaction, The One Transaction Amount Will Be Refunded Via Same Source Within 7 To 15 Working Days.
Our manufacturing Defective Goods Will Be Replaced Free of Cost by High Square Sales Whereas If a Customer Wants to Replace Because of baseless Reasons except manufacturing defects will not be entertained. Though products shall be covered in full warrantee for a time frame period from the date of purchase as mentioned on the productions. .
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at our customer support email address and customer care number. We will take immediate steps to help you.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are manufacturing defective or our means damaged. If you need to exchange it for the same item, send us an email at our email address, customer care number or through our website/app and send your item to{physical address}.in original condition with products box opening videos in specific or unexpected conditions. Otherwise in regular cases, our courier partner will pick up the products from your door.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to seller or our specific warehouse address in specific conditions otherwise pickup facility will be provided by the company.
You will be responsible for paying for your own shipping costs for returning your item in some specific or unexpected conditions. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.Otherwise in regular cases, our courier partner will pick up the products from your door.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a tractable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us highsquareenterprises@gmail.com for questions related to refunds and returns
SHIPPING POLICY:
Are Electronics (Mobiles, Gaming Consoles, Cameras, Laptops, Personal& Healthcare Products) Purchased Online Covered By Warranty? Yes, All Electronics Sold On https://highsquare.in Are Sourced from Indian Suppliers Authorized by the Manufacturer. They Come With Minimum 1 Year Manufacturer’s Warranty/time frame warranty And Are Serviceable At The Corresponding Brand’s Authorized Service Centre(S) In India, Unless Specified Otherwise. For Mobile Accessories, The Supplied Accessories Inside The Box Have 3 Month Manufacturer Warranty. All Electronics (Mobiles, Gaming Consoles, Cameras, Laptops, and Personal & Healthcare Products) Are Covered By Free Insurance Coverage Against Theft And Damage During Transit.
What Are The Delivery Charges? High Square Sales/highsquare.in Provides Free Home Delivery On some of Items If Your Total Order Amount Is Rs. 500 Or More. Otherwise Rs. 99 Is Charged For Delivery.
What Is The Estimated Delivery Time? The Estimated Time Of Delivery Is Mentioned On Every Product Page. It May Differ From One Item To Another. Please Read Below For An Explanation Of Delivery Estimates:
Mentioned As 3 Days Delivery Time: These Items Will Also Be Mentioned As “In Stock”. For All Areas Services By Reputed Couriers The Delivery Time Will Be 3-7 Business Days. For Other Areas (Jammu & Kashmir), Orders Will Be Sent By Registered Post Through The Indian Postal Service Which May Take 1-2 Weeks Depending On The Location. Business Days Exclude Public Holidays and Sundays.
How Will The Delivery Be Done: We Process All Deliveries Through Reputed Couriers And, Wherever We Can, Through Our Logistics Partner. If There Is No Courier Service Available In Your Area, We Will Ship Your Non-Electronic Items (I.E Except TVs. Mobiles, Gaming Consoles, Cameras, Laptops etc.) Via Government Registered Book Post Or Speed Post. If your Order Contains An Electronic Item (TVs, Mobiles, Gaming Consoles, Cameras, Laptops etc.) We Will Get In Touch With You And Try To Work Out A Convenient Alternate Delivery Location That Is Serviced By Our Courier Partners. All Electronic Item Are Insured For Theft And Damage During Transit.
Delivery Times Are Estimated Only. We Will Try Hard To Meet Our Delivery Times But Are Not Responsible For Any Delayed Or Unsuccessful Deliveries. Sometimes Orders May Take Longer To Fulfil And Certain Services May Be Removed During Our Seasonal Sales, Periods Of Promotional Activity Or Due To Circumstances Beyond Our Control, Such As Adverse Weather. If Your Delivery Does Not Arrive When Expected, Please Contact Us On highsquareenterprises@gmail.com. Please Note That If Your Delivery Does Not Arrive Within 30 Days Of Dispatch Confirmation You Are Entitled To A Refund. Please See Our Cancellation And Returns Policy For Details of How To Apply For A Refund.
Need help?
Contact us highsquareenterprises@gmail.com for questions related to refunds and returns