Refund and Returns Policy

You Can Cancel Your Product order before shipping the product. You can  return the delivered product within 7 days  Of Receiving Your Products in case of returnable products. The Customer Agrees Not To Dispute The Decision Made By Company Regarding Cancellation Or Refund.

For Replacement / Refund Customer Need To Send Us The Product Back Within 7 Days After Delivery Of The Products. Else Warranty Will Be Void And Customer Will Not Be Entitled For Any Replacement Or Refund As Delay Would Consider As Usage of Product. By the Customer. We Will Replace The Product Once We Receive The Original Shipment From Customer Within The Mentioned Time Frame.

Replacement Will Be Done If We Found That The Claim Of The Customer Is Correct After Verification. Photographs/Videos Will Be Required For The Dispute.
Manufacturing defected Goods Will Be Reviewed Within 15 Days After The Claim And Replacement Product Will Be Sent Within A Week after revive..

If We Are Not Able To Replace The Production case of manufacturing defects , We Will Then Refund The Money In Full. Please Note That The Product Should Be Unused And Should Be Sent Back Along With Original Box To the us/seller.:
Customer Can Cancel The Product Before Shipment Through Mail or through our website/app. And Product Will Be Cancelled  In A stipulated time  And Full Amount Will Be Refunded Through Check/Bank Transfer or High square fund.

Refunds

The Refund Process Will Be Initiated Once We Have Received The Product(S). Typically Refunds Are Processed In Less Than 7-10 Working Days But In Case Of Payments By Cheque Or DD, It May Take A Few Extra Days For The Cheque To Be Delivered To Your Billing Address, And For The Funds To Be Credited To Your Account, Once You Deposit The Cheque.

This Policy Is Only For Customer In India And We Won’t Be Able To Provide Exchange Returns Or Refunds To Our International Customer Due To Prohibitive Shipping Cost.
If Customer Paid Twice For One Transaction, The One Transaction Amount Will Be Refunded Via Same Source Within 15 To 20 Working Days.

 Our manufacturing Defective Goods Will Be Replaced Free Of Cost By highsquare.in Whereas If A Customer Wants to Replace Because Of Other Reasons except manufacturing defects will not be entertained. Though  products shall be covered in full warrantee for one year from the date of purchase as mentioned on the productions. .

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at our email address and customer care number. We will take immediate steps to help you.

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Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are manufacturing defective or our means damaged. If you need to exchange it for the same item, send us an email at our email address, customer care number or through our website/app and send your item to {physical address}.in original condition with products box opening videos.:

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to selller or our specific warehouse address:.

You will be responsible for paying for your own shipping costs for returning your item some specific conditions. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Otherwise in regular cases, our courier partner will pick up the products from your door.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us highsquareenterprises@gmail.com for questions related to refunds and returns